Terms and Conditions
Unless otherwise indicated, the copyright in the content of this website is owned by Dee and Gee Designs York (‘we’ or ‘us’ or ‘our’). Any unauthorised copying or reproduction of any of our material, written or otherwise, and/or any of our products is unlawful.
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unclear or unhappy with any aspect of these terms, please contact our Customer Services team (either by telephoning +44(0)1904 778830 or emailing: firstname.lastname@example.org) BEFORE placing your order with us,
By placing an order via this website, you are making an offer to Dee and Gee Designs York to purchase the goods detailed in your order upon the terms described in your order.
Once you have placed an order, we will send you a confirmation email that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Dee and Gee Designs York for the sale of our products will only exist once an order has been accepted, processed and dispatched to you.
Your Right to Cancel
You may normally cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.
Postage and Shipping
We endeavour to progress all our orders within 7 days from receipt, stock permitting. Orders are sent via Royal Mail's Second Class Signed For service and as part of our customer service, we will advise you via email of the reference number in order that you may track and trace the delivery progression.
We are happy to deliver outside the UK and use the Royal Mail's International Signed For service. Please contact us for the current pricing.
Refunds and Exchanges
RETURNS. We want you to be delighted with the products you have chosen from us so you can return any item* (exceptions detailed below) provided that the returned products are received in perfect condition, unused and in their original packaging for an exchange/refund within 14 days of receipt. You will have to arrange and pay for this. The responsibility for return parcels lost in transit is yours so you may wish to send them using a signed for service but we cannot refund this charge.
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To return any products to us, please complete the Return Form on the reverse of the Delivery Note which accompanied the delivery. Securely pack the items back in the parcel, enclose the completed Delivery Note and send it to:
Dee and Gee Designs York takes reasonable steps to ensure the accuracy of the information within this website. However, Dee and Gee Designs York takes no responsibility for errors or omissions in the content of this website and does not guarantee the accuracy, completeness or timeliness of information provided. Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate, please see the delivery times and charges.
Accuracy of Information
Dee and Gee Designs York takes reasonable steps to ensure the accuracy of the information included on this website. However, Dee and Gee Designs York takes no responsibility for errors or omissions in the content of this website and does not guarantee the accuracy, completeness or timeliness of information provided. Information provided on this website is subject to change at any time without prior notice.
Gift Voucher Terms & Conditions
Gift Voucher Terms & Conditions are supplemental to any additional terms that might apply to specific transactions (such as special offers or promotions) and to the use of gift vouchers whose terms are set out separately. Click here to view.